McCann Redi-Mix Inc., a family-owned business established in 1953, operates out of Mt. Carmel, Ontario, with additional plants in Exeter, Mitchell, and Watford. The company specializes in redi-mix concrete and provides a range of services including concrete construction, excavation, aggregates, and drag-lining. Their distinctive “one-stop shop” approach ensures high-quality, efficient, and timely execution of projects. Leveraging strong business relationships and in-house capabilities, McCann Redi-Mix manages all aspects of projects—design, budgeting, scheduling, material supply, and construction. Their success is attributed to a skilled and diverse team, adept in every facet of their operations.
Customer Challenges
McCann Redi-Mix Inc., a family-owned business established in 1953, was headquartered in Mt. Carmel, Ontario, with additional facilities in Mt. Carmel, Exeter, Mitchell, and Watford. The company relied on traditional paper-based methods for managing and storing dynamic data, which required significant manpower and time for monthly verification. Data preservation posed challenges, and retrieving specific information was often cumbersome. Manual document entry by drivers and workers led to data inconsistencies. Additionally, the company used multiple software systems for sales and daily operations that did not integrate well across platforms.
Partner Solutions
DataInvent Systems implemented a Microsoft Dynamics 365 solution, customizing it to address the client’s specific issues and needs. This transition eliminated paper-based methods, with all data now stored in the cloud. A mobile app was developed for the client, enabling drivers to complete work orders, clock in, access project details, browse tasks, and perform various operations from their mobile devices anytime, anywhere. By utilizing Dynamics CRM’s powerful API, data across different platforms now integrates seamlessly.
Customer Benefits
The overall outcome of implementing this solution is a substantial boost in operational efficiency and accuracy. By moving from paper-based methods to a cloud-based system, the client benefits from streamlined processes, reduced manual effort, and real-time data access. This transition minimizes errors, enhances flexibility with mobile access, and ensures seamless integration of data across platforms. Improved data management through advanced reporting tools also supports better decision-making and strategic planning.
- Transitioning to a digital system eliminates paper-based processes, reducing errors and manual handling. Centralized cloud storage ensures data is accessible from anywhere and securely backed up.
- The mobile app boosts efficiency by letting drivers manage tasks, complete work orders, and access project details on the go. Seamless data flow and better coordination are ensured through Dynamics CRM’s API.
- Automated processes and real-time data access enhance efficiency by speeding up workflows and cutting delays. Advanced tools for data analysis and reporting improve decision-making and planning.
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